Convenient and hassle-free shopping experience are just two of the reasons why online shopping become in demand these days.
At first, I am hesitant to buy in any online shops. No one can blame me, with all the news about being scam, I am just being practical and cautious. But I am not totally against buying in online shops. In 2014, that was when I first trust an online shop – Metrodeal. I bought food coupons, gift certificates, and other things that doesn’t need to be fit. Up to this day, I never had a single problem with them.
That was when I realized that not all online shops are scam…. They can be trusted.
Last year, I started again to shop online. I saw the necklace that I always wanted on HolyLand Mall page in FaceBook, so I placed my order and waited for someone to call for confirmation. When they did, we talked about the price and delivery details. And everything went well. When I received the package, I am neither displease nor excited to what I’ve seen. Let’s just say, the necklace’s quality is not what I expected since it wasn’t cheap. But because of the sweet experience I had with them, when they called me again in November of 2016, I’ve been convinced to buy two necklace (with, of course, a promise that the quality is much better than the last one). So, I waited for it to be deliver.
When the delivery guy came in, I found out that they shipped the wrong product. I told the delivery guy about it and he advised me not to accept the package and just contact HolyLand Mall representative. And that was exactly what I did. This was when everything went from sweet to sour. I sent an e-mail to the HolyLand Mall representative (the one who I deal with in that transaction) and an SMS message to their mobile number that they provided. For the whole month of December, no one ever contacted me. I sent another SMS message and e-mail to them, but this time, the e-mail bounced back to me with a message that the e-mail address that I am trying to contact DOES NOT EXIST.
Honestly, when I read those words, my heart got broken into pieces. But God is good, because the payment method I chose was cash on delivery. So, my money is still safe with me.
January of this year, a representative called me with regard of my complain but I told her I’m not interested anymore, in an irate mode. I know it wasn’t fair for the representative, but she is just a month late for a damage control.
Another experience I had was with Corset Authority PH, this happened last year as well. I was looking for a legit waist trainer back then and I found their page on Facebook. So, I did my research and found not a single complain about them. So, I made my order. But since I was clueless about waist trainer, I asked the representative of what type of waist trainer is best for me and she did give me an answer. She was very friendly and accommodating. She told me everything that I needed to know. And when the package arrived, I instantly fell in love with it.
Since I received a great product, I recommended it with my sisters. On December, my sisters decided to buy their own waist trainer. Unfortunately, they don’t have stocks anymore for that specific waist trainer. But the representative offered me a different type of waist trainer. I asked if the size is different, she said no. I waited for her to tell me the difference of that waist trainer and the one that I have (since that was what she did to me before), but she tells me nothing. Instantly, I thought it is exactly the same.
When I received the package early January, I am more excited than my sisters. But when they tried it, it was defective and it is not exactly the same with my waist trainer. I tried many times and in different ways to wear a waist trainer but still it didn’t work. So, I contacted the representative through FB messenger, and told her everything with pictures of the waist trainer. And once again, my experience went from sweet to sour.
After a long argument, they replaced my order.
I do love their waist trainer. I will still recommend it to everyone. But with all the things they’ve said to me, it’s best for me to not buy in there anymore.
With all the things that I’ve experience with online shops, I learned one thing and that is, you’ll always have a red-carpet experience for your first purchase. Don’t expect the same for your next.
Anyway, that is just for now. I might still change my mind if I found another online shop like Metrodeal.
*Note: This is not an advertisement or whatsoever. This is purely my opinion.